KnowledgeBase

How do I configure Multiple Language support for the SuperSite/PartnerSite?

By default, the entire content of the SuperSite/PartnerSite is provided by us in English. However, you can not only edit the text but also add other languages, thus allowing you to display your SuperSite/PartnerSite in multiple languages.

Adding a Language for your SuperSite/PartnerSite

Click on the Configure Languages and Themes link.

Here you will see the default languages we offer the SuperSite in. You can add other languages by following the below mentioned steps -

a. Click on the Add new Language link on the top right-hand corner of this page.

b. Select a New Language from the Choose Language to Add drop-down menu. If this language is read from right to left, you need to select the check box adjacent to Right to Left (RTL) and click on Add to add the language.

IMPORTANT

A. Languages such as Arabic, Hebrew, etc. are RTL languages.

B. Support for languages which are written from the Right to the Left (RTL) like Arabic, Hebrew, etc., has been provided through a supersite-rtl.css / partnersite-rtl.css file in the existing set of CSS files, which is available once a RTL language is added in your SuperSite/PartnerSite. This CSS file mostly contains positional attributes and browser specific information for elements on the SuperSite/PartnerSite to be displayed properly across most browsers.

C. Upon selecting a language as RTL, the following files are updated:

\common\header\includes\static_bar_under_menu.html
\homepage\includes\hostingblurb.html
\products\domain\domain_mail_fwd\domain_mail_fwd\domain_mail_fwd_addorder.html
\shopping_process\upselling\additionalservices\add_sitebuilder.html
\shopping_process\upselling\additionalservices\add_engage.html
\shopping_process\upselling\additionalservices\add_ssl.html
\shopping_process\upselling\additionalservices\add_dnshosting.html
\shopping_process\upselling\additionalservices\add_domainfwd.html
\shopping_process\upselling\additionalservices\add_mailfwd.html
\common\footer\footer.html
\products\hosting\preconfigured_plans\common\hosting_show_plans.html

However, if you have modified any of the above files, this change would not happen automatically. You would need to synchronise the content of the modified files with the content made available by us, when you chose to display your SuperSite/PartnerSite in a Right to Left language. Click here to know how you can synchronize your SuperSite/PartnerSite content with the changes made by BIZHOSTNET.COM >>

Click on the Save button to allow translation of your SuperSite/PartnerSite in that language.

Updating the Settings of the Language(s) you have added for your SuperSite/PartnerSite

Once you have added a new language to your SuperSite/PartnerSite, you need to understand the various settings available for this language.

1. Status: By default, when you add any new language for your SuperSite/PartnerSite, it would be set to the Disable Status. In this status, while you will be able to modify the Text content of your SuperSite/PartnerSite in this language, your visitors viewing your SuperSite/PartnerSite will not be able to select this language as a display option.

If you set a language to Enable but haven't yet translated your SuperSite/PartnerSite Text content then if your SuperSite/PartnerSite visitor selects this language, some parts of your SuperSite/PartnerSite would appear translated, while the rest of the content would appear in your Default Language.

2. Associated Themes: Your SuperSite/PartnerSite content comes with a default Theme. A Theme consists of all your CSS, Images and Javascript files. Ideally, for each language that you enable for your SuperSite/PartnerSite, you should add a different Theme and associate it with its relevant language. This is so since for each language you would want to have images with text embedded on them in that particular language itself.

Click here to know more about a Theme and how to add a Theme? >>

3. RTL: The Right to Left (RTL) setting needs to be enabled for only those languages that are written from the Right to the Left like Arabic, Hebrew, etc.

IMPORTANT
A. If you wish to make any changes related to the positional attributes, you need to edit the supersite-rtl.css / partnersite-rtl.css file along with the css file for the specific product. Click here to find more information about modifying your SuperSite/PartnerSite CSS files >>

B. The following are known display issues for Right to Left language support across browsers:

a. Special characters [brackets, exclamation marks, hyphens and other special characters] - While translating the content, &lrm; needs to be placed after the special character. Else, the order of the special character will be reversed.

b. Textboxes requiring user input [Username, Password, etc.] - If the Username or Password has some special characters, the order of the special characters will be reversed. This will result in login failures.

c. There may be several default images in your SuperSite/PartnerSite pages that are either, aligned or pointing in a particular direction, in-synch with the default English content of the SuperSite/PartnerSite pages.

You would need to browse through your SuperSite/PartnerSite pages, edit all such affected images using a photo editing software such as Adobe PhotoShop or PaintShop Pro and replace the existing images. Click here to know how to replace existing images of your SuperSite/PartnerSite >>

4. Default: Your Default Language will be the language in which your SuperSite/PartnerSite will be displayed to new Customers/Sub-Resellers visiting your SuperSite/PartnerSite, unless they have modified their language preference. You can set only a language which is on Enable mode as your Default Language.

5. Actions: Except the English language, you can Delete all other languages added by yourself, by clicking on the Delete button under the Actions column.