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Live Chat Services

BIZHOSTNET.COM allows you extreme flexibility in setting your Selling Price for your Customers and Sub-Resellers for your Live Chat Services. Typically, the Pricing module used by the system is a Slab based one, where you can offer automated discounts to your high volume Customers and Sub-Resellers. Configuring your Selling Price for the Live Chat Services is a mere 2 step process.

Step 1: Set your Pricing Slabs

You can define the Pricing Slabs depending upon the Total Receipts of your Customers/Sub-Resellers or the number of Live Chat Service Orders purchased by your Customers/Sub-Resellers. The Selling Price to each Customer/Sub-Reseller is determined at the time of purchase depending upon the Total Receipts, the number of Live Chat Service Orders, your Slab Pricing and the Customers'/Sub-Resellers' Specific Pricing.

Reference:

Concept of Total Receipts explained in detail >>
Understanding Pricing Slabs >>

How to set Pricing Slabs?

1. Login to your Control Panel from http://cp.bizhostnet.net/reseller.

2. Go to Settings -> Set Pricing, Plans and Promos.

3. Click on the Live Chat Service to set its Discount Slabs for your Sub-Resellers and/or Customers, and click on Update.

4. Add as many Slabs as required, in this manner.

Step 2: Setting your Selling Price

Once you have set your Pricing Slabs, you can move on to specifying the Selling Price for each of the Slabs. You can specify the Pricing individually for each of the configurations. To do this, follow the steps mentioned below:

1. Login to your Control Panel from http://cp.bizhostnet.net/reseller.

2. Go to Settings -> Set Pricing, Plans and Promos.

3. Click on the Live Chat Service

4. Here, click on Set Pricing

5. On the succeeding page, you will find a list of the different plans that you offer - the plans bear the default names Basic, Small Business, Corporate and Enterprise. Should you wish to modify these, you can do so here.

6. Next, you need to specify your Selling Price for Customers and Sub-Resellers. Enter the Selling Price for your Customers and Sub-Resellers for all the Slabs in each of the plans. (Note that, if you leave the value for any Slab empty, the value of the preceding Slab for that plan would be considered for this Slab. The base Slab, however, cannot be empty.)

7. Click on Update Pricing.

IMPORTANT

The SuperSite and PartnerSite contain information about the various Live Chat Plans you offer to your Customers and Sub-Resellers respectively and the Pricing information related to the Live Chat Services. This data is downloaded to your SuperSite and PartnerSite from your Control Panel and cached (stored) on the SuperSite and PartnerSite Server respectively. Hence, you would need to refresh the cache of your SuperSite and PartnerSite once you have completed the above process. You can accomplish this from within your Control Panel itself by clicking on Tools -> Reload SuperSite & PartnerSite Cache -> SuperSite Live Chat Data (to refresh SuperSite Cache Data) and Tools -> Reload SuperSite & PartnerSite Cache -> PartnerSite Reseller Slabs (to refresh PartnerSite Cache Data).
 
What is SuperSite >>
What is PartnerSite >>

 

Created on:  
Jan 6, 2006 8:30 AM  GMT
Last Updated on:   Dec 28, 2007 1:07 PM  GMT
 
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